We are currently searching for a Residential Renewable Energy Solutions Experienced Pre-Sales Engineer to assist the sales teams with technical support throughout each project.
Responsibilities
- Identify common customer concerns (regarding cost, performance guarantees, aftersales etc) and build response strategies.
- Develop sales toolkits (including scripts, comparison sheets and demo videos) tailored to different regions and customer profiles.
- Work closely with product teams to refine system designs based on the client feedback.
- To assist with the training of the installer sales teams and to update talk tracks based on field insights.
- Diagnose and report on installer pain points (including site survey errors, delayed quotes etc) and propose solutions to accelerate deals.
Required:
- Bachelor’s degree (Energy, Electrical/Mechanical Engineering preferred).
- Strong experience in residential solar PV system technical/pre-sales/installation management with full-process familiarity (design, component selection, installation, grid connection, maintenance).
- Experience with top-tier solar installers or involvement in SOP development preferred.
- Experience dealing with and a deep understanding of homeowner pain points, for example system efficiency, ROI period, roof compatibility, policy incentives.
- Proficient in core residential PV components (inverters, mounting systems, storage) and selection criteria.
- Knowledge of local regulations (grid connection, subsidies) and safety standards (electrical/structural).
- Ability to translate technical jargon into customer-friendly language and create standardised materials (FAQs, scripts, case studies).
- Experience developing training content and coaching sales teams.
- Fluent written and spoken English.
- Able to travel to London when required.