Senior Warranty Manager

Business Sectors: Onshore Wind
Sectors: Employment Type: permanent Country: Mexico

Senior Risk & Claims Manager

Senior Risk & Claims Manager is required for a Multinational renewable energy company. Job based in Mexico city. English ans Spanish are required. 

Role

• Document and analyse root causes of warranty claims and identify methods to reduce claims.

• Draft and negotiate legal settlement agreements of terms and conditions with high added value customers.

• Manage all the customer claim process.

• Work with both internal (financial department, legal, operations) and external partners to ensure timely closure of customer claims and concerns.

• Promote the internal culture of strategic warranty management.

Requirements

• University Studies in Engineering, Technical Studies, Legal or Business Administration.

• Expertise managing customer claims and warranty issues, desirable in the renewable energy market. 

• Fluent in English and Spanish.

• Excellent communication skills. 

• Commercial skills. 

• Ability and desire to negotiate complex customer claims. 

• Legal understanding.  

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Consultant Information

Monica Llopis

Monica Llopis

+34 627 065 308

monica@taylorhopkinson.com