First Line Support O&M Electrical Engineer

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Job ID 8612
Offshore Wind
Permanent
Netherlands

Leading offshore wind developer recruiting for a First Line Support O&M Engineer experienced with technical turbine platform Siemens G4.

Role

As a First Line Support Engineer you are the 'spider in the web" the central point of all technical requests related to our wind turbine fleet. Wind Operations & Maintenance (O&M) Strategy assumes taking full control over the O&M process for these platforms, which requires a strong internal organisation and central support. The approach should ultimately lead to minimising O&M downtime for the particular platforms.
Responsibilities include:

  • Receive, record, effectively evaluate technical requests (including trouble shooting ones or technical emergencies) to ensure accurate assessment and best resolution, for each situation, is provided to the different stakeholders.
  • Prioritise those technical requests in relation to all open items on the whole company fleet to ensure immediate actions are taken. Distribute those requests to other departments if required.
  • Create and update Standard Work Packages under SAP (incl. the parts from other departments). Keep control on where relevant information is located.
  • Follow up and coordinate with sites to ensure implementations are followed.
  • Coordinate technical meetings with OEM on outstanding topics.
  • Participate in any owner to owner meeting about specific platform when required.
  • Provide constantly feedback to the Employer Requirements for future projects.
  • Support procurement department on the review of technical documents under a contract.
  • Proactively contribute to the development of the necessary tools to perform the job via brainstorming, reviewing flow charts, bringing ideas to the table.
  • Support remotely via phone on troubleshooting cases
  • Quality control/ verification from the technical perspective of the Work Orders via the backreporting
  • Continuously add value to the development of the team both on a technical and personal level
  • Create, coordinate and maintain internal expert operational groups for the different Platforms where technical knowledge is shared and captured.


Requirements

  • A technical background with a qualification in electrical and/or mechanical discipline is or qualified by experience
  • Knowledge of one or more technical turbine platform Siemens G4
  • Knowledge of one or more technical turbine platforms Siemens D3, MVOW V164 and/or Nordex Delta is preferred, but not a must-have
  • Work experience in the wind industry, including technical knowledge of wind farms is desirable but not essential. Previous experience in electronics, computers and troubleshooting background is a plus.
  • SAP Plant Maintenance is a plus.
  • Fluent use of standard office software and use of standard portal based systems
  • A clear feeling of "sense of urgency" without compromising on safety as we work in a fast-paced environment. You have the courage to say STOP! in critical situations while always looking for opportunities to solve the problem. · High energy level, transparent, responsible and structured person that delivers with high quality, on time and seeks for improvements (innovative mindset).
  • Practical approach, hands-on, open minded and eager to learn new things. Can extract core content from complex and diverse information and present it in a simple way.
  • Result-oriented and you organize and prioritize your work effectively meeting required deadlines. Ability to manage high pressure situations.
  • Capable of working independently and as a team member in a cohesive and participative manner. Reach out to others on time (asking, sharing, helping or asking for help), escalate when required.
  • Good command of English, spoken and written is a must. Together with strong communication skills and confidence in dealing with numerous stakeholders
  • Ability to work in an Intercultural, dynamic, international, multidisciplinary environment.
  • A flexible attitude with regards to tasks, hours and travelling as/when necessary.
  • You have to be physically fit to pass the medical exam and not be afraid of heights to visit the turbines


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