Service Engineer – Battery Storage

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Job ID 13577

A Service Engineer, with experience of battery energy storage is required to join a market leading business in the deployment of energy storage solutions globally. Based in Frankfurt this role will cover all activities related to the management of their installed equipment in order to ensure the ongoing success of their well established operations.

The Role:

  • Assist customer with post-sales activities including on site installation, repair, maintenance and test tasks as well upgrades or rework activities
  • Take ownership of dispatched customer issues
  • Provide service and customer support during field visits or dispatches
  • Run diagnosis on errors or technical problems
  • Deliver support and contribute service solutions for our customers
  • Support the Project Management during commissioning and site acceptance services
  • Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements
  • Support Service Management team by feeding back frequent service reports with each job and make suggestions for corrective activities
  • Achieve consistent customer satisfaction ratings and respond appropriate to customer feedback on areas for improvement
  • Prepare documentations and work instructions

The Candidate:

  • Experience working in similar function within the energy storage industry
  • Able to communicate with different departments and cultures globally
  • Willing to take ownership and responsibility for developing fantastic customer relationships to ensure the continuation of the brand's reputation

This is a fantastic opportunity for the correct candidate to progress their career within a true leader in the renewable energy industry. For more information apply online today

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