Solar Inverter Technical Sales Support Manager Brazil

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Job ID 12824

Currently we are working to source and attract a senior engineer with experience in solar industry and based in Brazil to join a global leading solar inverter company. As Inverter Technical Sales Support Manager you will be responsible for before-sales,after-sales, analyzing and troubleshooting product problems.

Please apply with English CV.


  • Act as a technical consultant to customers and service representatives. Analyze, diagnose, and troubleshoot product problems on phone or on site.
  • Perform installation, repair, upgrades and preventive maintenance on installed systems at customer sites.
  • Maintain appropriate tools and keep on hand and as required.
  • Identify the complaints on all customer issues.
  • Travel as required for the purpose of performing service activities at customer sites.
  • Update the know-how knowledge about the company′s products and improve the service to the customer.
  • Serve as a point of contact between customers and engineering team; communicate customer requirements, system performance, and reliability issues.
  • Help the administrator in maintaining a clear record of the parts inventory and parts sold.
  • Ensure local stock is kept up-to-date and coordinate shipment and return of parts.


  • Bachelor Degree or higher in Engineering or Electronics.
  • Prior experience in solar inverter.
  • Able to travel across the country often with good communication skills ( Portuguese and English).
  • Holding a valid electrician license is preferred.
  • Customer support experience is preferred (after-sales and before-sales).
  • Fluent in Portuguese and English is necessary.

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