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ESS Technical Service Manager Dubai (Chinese-speaking)

An exciting opportunity to join a Top 1 Solar Module manufacturer, as a ESS Technical Service Manager in Dubai.

Please note: This role requires Chinese-speaking language proficiency.

The role:

  • Provides Pre-Sales support to company key accounts and clients with the support of product solutions team in HQ.
  • Works with the sales team to promote the company ESS solutions.
  • Supports the clients in ESS design and sizing.
  • Provides technical training to clients and participate in regional events and workshops.
  • Responsible for further development of ESS business in MENA.
  • Ensuring efficient and timely response to customers and sales team.
  • Managing customer information for defects and claim issues, failure analysis, problem solving with internal resources.
  • Active capturing of customer needs on product development and collecting market information.
  • Make sure the company products are registered by local authorities s and have the required certification.
  • Assist MENA technical team in different projects and assignments.

Requirements:

  • Degree in Electrical Engineering or related field.
  • 3 years related experience in battery-based energy storage systems.
  • Good verbal, written, and interpersonal communication skills in Mandarin and English.
  • Ability to prioritize workload and plan workload to meet business needs and goals.
  • Willingness to travel regionally and globally up to 35%.
  • Ability to handle multiple projects.
  • Self-motivated, proactive, and dedicated approach.