Taylor Hopkinson is actively pursuing a BESS Service Engineer to join a global leader in battery energy storage solutions dedicated to advancing the clean energy transition through innovative energy storage technology in Jacksonville, Florida. The organization develops and supports utility-scale Battery Energy Storage Systems (BESS) that improve grid reliability, integrate renewable energy, and deliver long-term value to customers worldwide.
This professional will be responsible for supporting the O&M of utility-scale BESS throughout their operational life cycle. Working closely with the Service organization and engineering teams, this role ensures a seamless transition from project commissioning into LTSA supports post-commissioning engineering activities, and provides advanced technical expertise during the operations phase.
The successful candidate will have extensive experience with DC- and AC-coupled energy storage systems, system integration, power conversion systems, controls, and troubleshooting complex BESS installations.
Key Responsibilities
- Support the transition of newly commissioned BESS projects into long-term operations and maintenance.
- Coordinate the closeout of engineering action items and commissioning punch-list activities following project delivery.
- Serve as a technical resource for field service teams, service managers, authorized service partners, and customers throughout the operational life of projects.
- Review and validate project documentation, including engineering drawings, design specifications, block diagrams, and system interfaces to ensure operational readiness.
- Provide advanced technical support for troubleshooting, root cause analysis, and resolution of field issues.
- Develop corrective action plans, work instructions, and technical guidance for field personnel and service partners.
- Interpret single-line diagrams, electrical schematics, switching procedures, and system documentation.
- Maintain expertise in BESS, PCS, PMS, PPC, and SCADA platforms.
- Review and validate system integration, project specifications, certifications, and augmentation activities throughout the operational lifecycle.
- Support bid and proposal teams by providing operational feedback and technical expertise for future projects.
- Capture lessons learned and collaborate with engineering and product development teams to improve system performance and reliability.
- Coordinate annual performance testing and prepare technical reports for customers.
- Develop technical service bulletins and lead RCA investigations.
- Ensure compliance with applicable industry standards and codes, including NFPA 855, UL9540, UL9540A, UL1973, UL1642, UL1741 SA, and other relevant regulations.
Qualifications
- Bachelor’s degree in Electrical Engineering, Systems Engineering, or a related engineering discipline.
- Minimum 8 years of professional experience in electrical engineering, systems engineering, or utility-scale energy storage.
- Strong understanding of:
- BESS
- Power Systems
- PCS
- PMS
- SCADA and control systems
- Experience supporting utility-scale renewable energy or energy storage projects.
- Knowledge of power generation, grid integration, and electricity markets.
- Ability to interpret engineering drawings, electrical schematics, and technical documentation.
- Excellent analytical, troubleshooting, communication, and customer-facing skills.
- Willingness to travel approximately 50%.
- Ideally candidate must in Jacksonville, FL.
